How to Leverage RPM to Improve Patient Outcomes & Engagement
The COVID-19 pandemic necessitated the rise of Remote Patient Monitoring (RPM), but it’s always been available for chronically ill patients, and now more clinicians are [...]
How 30 Million AI Messages Revamped Patient Engagement
Data shows Artificial Intelligence (AI) messages bolster patient engagement and help patients feel supported and well-informed during times of uncertainty, especially for those in SDOH [...]
Centene Grant Supports Sustainable Telehealth Services for FQHCs
Up to 85 Federally Qualified Health Centers (FQHCs) will be provided with grants ranging from $25,000 to $150,000 from a new partnership between The National [...]
Telehealth to Decrease Disparities for Rural Populations with CMS CHART Model
The CMS Innovation Center announced a new alternative payment model, the Community Health Access and Rural Transformation (CHART) Model on August 11th in an effort [...]
Payers Leverage Data and Technology for Virtual Care
Telehealth's recent rise in popularity is also impacting how payers view the care landscape, as they leverage technology and data to predict and adapt to [...]
How to Reach Clinical Success During a Pandemic
To achieve success in uncertain times, clinical leaders must adapt and reimagine care for patients and staff to find a harmonious balance. Webinar [...]
National Health Center Week 2020 Starts August 9th!
There’s a bright week ahead for America’s community health centers (also referred to as Federally Qualified Health Centers, or FQHCs). National Health Center Week (NHCW) [...]
Social Determinants of Health: How Race Influences Housing and Health Care
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Next Generation’s Community Leaders
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Advocate for Health Care Access
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Appreciating Patient-Centered Care
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Recognizing FQHC Champions
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Serving Ag Workers Virtually
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Mobile Health Care for the Homeless
This is a special feature that has been produced or updated for National Health Center Week (NHCW). NHCW brings awareness to the various challenges health [...]
Maximizing Patient Experience with Virtual Visits
Virtual visits don't have to take away from the patient-provider relationship; see how other clinicians are maximizing their telehealth time. Webinar Presenters: Sanjeev [...]
PART 2: How Wisconsin Empowers Social Partnerships to Improve Health Disparities
Community-based organizations in Wisconsin have begun partnering with health systems to decrease health disparities for the most vulnerable members of the population. Webinar [...]
Importance of Telehealth for Value-Based Care (VBC)
Telehealth and its usefulness is constantly growing. In the past few years, the NCQA, or National Committee for Quality Assurance, has gradually made changes to [...]
PART 1: How Minnesota Empowers Social Partnerships to Improve Health Disparities
To reduce Minnesota health disparities, health systems are partnering with community-based organizations to deliver a holistic approach to care. Webinar Presenters: Adair Mosley: [...]
Certintell & Clinical Health Coach Partner To Deliver Preventative Care Nationally [PRESS RELEASE]
Partnership Goals Include Increased Education, Training And Overall Advocacy For Health Coaching As They Launch Program Nationwide DES MOINES, Iowa, July 14, 2020 -- Health [...]
Influence of Telehealth on Health Care [INFOGRAPHIC]
The COVID-19 pandemic emphasized telehealth's various uses and effectiveness. This following research from the Brookings Institution highlights some major advantages in adopting telehealth, for both [...]
Get Ready for NHCW 2020 [GIVEAWAY]
National Health Center Week (NHCW) is a week-long event dedicated to celebrating, supporting, advocating and honoring America’s Community Health Centers. The goal is to showcase [...]
How FQHCs Can Adapt Post-Pandemic, Use Telehealth
Post-pandemic, FQHCs will have to learn to make telehealth sustainable, leverage new funding opportunities and partner to adapt to the new normal. Webinar [...]
The Power of telePrEP Programs on HIV
A TelePrEP program uses telehealth modalities to improve adherence to the HIV-preventing drug and often sees higher retention rates compared to brick-and-mortar approaches. [...]
How Telehealth Supports Pandemic Recovery
Telehealth will be key in pandemic recovery for getting patients back on track, as health centers use modalities such as Remote Patient Monitoring to support [...]
Delivering CCM + TCM to Reduce Readmission Rates
Patients with multiple chronic conditions face some of the highest readmission rates in the United States. A study found that patients with five or more [...]
Solving Physician Burnout with Remote Health Coaches
Telehealth is an effective and convenient alternative to many in-person medical needs. It allows patients to save time by avoiding traffic, waiting rooms and long [...]
CMS Embraces Telehealth for Opioid Use Disorder (G2087 & G2088)
According to the Centers for Disease Control and Prevention (CDC), more than 130 people die in the United States each day from overdosing on opioids, [...]
COVID-19 Telehealth Guide: Virtual Check-ins, VCS, e-Visits & RPM [UPDATED]
NOTE: SEE PERTINENT CHANGES TO THIS GUIDE HIGHLIGHTED WITH "UPDATE" AS GOVERNMENT POLICIES ARE RELEASED. Code Summary Covered in this COVID-19 (Coronavirus Disease 2019) Special [...]
How to Choose a Telehealth Partner
Picking a telehealth company to partner with may seem like a daunting task initially. With so many options to choose from, how do you make [...]
Why FQHCs Should Implement TCM Workflows
Transitional Care Management, or TCM, is a Medicare service for doctors and specialists to monitor and continue care for patients who have been recently discharged. [...]
Improving Outcomes: CCM for Dual-eligible Patients
One of the many great characteristics of Federally Qualified Health Centers (FQHCs) is that they will serve anyone who walks through the door, regardless of [...]
Is Your Care Management on Track for 2020?
With a new year upon us, now is the time to reflect on current services being offered to patients and to create a plan of [...]
How Health Centers Can Dedicate 2020 to Quality
In August 2019, over 1,200 community health centers were awarded more than $107 million in Quality Improvement Award grants from HRSA in recognition for providing [...]
CMS Prioritizes Physician Burnout for 2020
As expectations for higher quality health care have grown in recent years, so too has the burden placed upon physicians. Since the integration of the [...]
What is Principal Care Management (PCM)?
When CMS announced their new codes for the 2020 year, a new category of care was introduced, principal care management. Just what is principal care [...]
Telehealth vs. Opioid Crisis [INFOGRAPHIC]
The opioid crisis has become a public health emergency. Drug overdose, addiction and misuse related to opioids, including prescription pain relievers, heroin and synthetic opioids, [...]
CMS 2020 PFS Updates: CCM, RPM & More
The Centers for Medicare and Medicaid Services (CMS) announced new policies surrounding the use of telehealth for care management services for Medicare patients and plans [...]
Telemental Health Care for Students
Children across the nation are facing a common struggle of mental and behavioral disorders. Given that 50% of mental disorders begin by age 14, it [...]
2020 CPT Codes Embrace Telehealth & RPM
The American Medical Association (AMA) has released new CPT codes for the coming year, which places an emphasis on the importance of telehealth. With almost [...]
How to Optimize IBHS Funding
In early August, the Health Resources and Services Administration (HRSA) announced the awarding of over $200 million in Integrated Behavioral Health Services (IBHS) grants for [...]
NWRPCA Partners with Certintell [FEATURED]
This article was originally featured July 15, 2019 on NWRPCA.org New CMS G0511 codes have created the need for Community Health Centers (CHCs) to implement [...]
The SDOH Care Gap
Social Determinants of Health (SDOH) are the conditions in which people are born, live, work and interact with their environment that impact their health.¹ These [...]
#NHCW19 Starts August 4, 2019!
National Health Center Week (NHCW) is an annual celebration with the goal of raising awareness for America’s health centers. This year it will [...]
Advocate and Celebrate Community Health Centers
Community Health Centers (CHCs) — including Federally Qualified Health Centers (FQHCs) — provide care regardless of your insurance status or ability to pay. There are [...]
FQHC Behavioral Health Options: BHI & CoCM
Behavioral Health Integration (BHI) is a field within the wider practice of high-quality, coordinated health care. It describes any situation in which behavioral health [...]
Solving Complex Health Needs with CCM + RPM
CCM Overview — Chronic Care Management is a U.S. Centers for Medicare & Medicaid Services (CMS) program for individuals with multiple chronic diseases. CCM focuses [...]
New App, Same Mission
Exciting new updates are coming to the web and mobile Certintell™ telehealth applications soon. These updates align with our mission of empowering safety-net providers to [...]
The Evolution of a Telehealth Brand
How we started We are humbled to have the ability to deliver care management services to millions of community health center patients through the power [...]
Covering ALL Telehealth Modalities
Telehealth is defined by The Center for Connected Health of the Public Health Institute Who is The Center for Connected Health Policy (CCHP)? [...]
Target the Quadruple Aim
Local communities have grown to expect more from their physicians and practices. Patients want to improve their overall health; create a strong relationship with their [...]
Certintell Inc. Partners with Telligen [Press]
Health coaches utilizing telehealth solutions will play a significant role in Chronic Care Management (CCM) services in an effort to improve patient outcomes and reduce [...]
Bringing Health Care to Schools
School-Based Health Centers (SBHCs) eliminate barriers in health care by partnering with school districts to ensure that all children have access to high-quality care in [...]
Care Management with CCM & BHI
Chronic Care Management (CCM) Overview Chronic conditions affect 117 million people with 1 in 4 Americans having 2 or more chronic conditions. Safety-net providers [...]
Telehealth vs. VCS (G0071)
To begin, both telehealth and virtual communication services (VCS) use technology for communication, but according to the Centers for Medicare & Medicaid Services (CMS), [...]
Time Is Running Out
With telehealth and remote patient monitoring (RPM) as a priority, Health Resources and Services Administration (HRSA) is supporting Health Center Controlled Networks (HCCN) to [...]
Meeting People Where They Are Through Telehealth
In one sense, the term, “Meeting people where they are,” is about giving others what they need when they need it. For us at [...]
Telehealth Transforms SUD-MH Treatment
The Centers for Medicare and Medicaid Services is recommending telehealth and telemedicine to health care providers looking to leverage Medicaid funding treatment for sustance-use disorder [...]