Delivering CCM + TCM to Reduce Readmission Rates
Patients with multiple chronic conditions face some of the highest readmission rates in the United States. A study found that patients with five or more [...]
Solving Physician Burnout with Remote Health Coaches
Telehealth is an effective and convenient alternative to many in-person medical needs. It allows patients to save time by avoiding traffic, waiting rooms and long [...]
CMS Embraces Telehealth for Opioid Use Disorder (G2087 & G2088)
According to the Centers for Disease Control and Prevention (CDC), more than 130 people die in the United States each day from overdosing on opioids, [...]
COVID-19 Telehealth Guide: Virtual Check-ins, VCS, e-Visits & RPM [UPDATED]
NOTE: SEE PERTINENT CHANGES TO THIS GUIDE HIGHLIGHTED WITH "UPDATE" AS GOVERNMENT POLICIES ARE RELEASED. Code Summary Covered in this COVID-19 (Coronavirus Disease 2019) Special [...]
How to Choose a Telehealth Partner
Picking a telehealth company may seem like a daunting task initially. With so many options to choose from, how do you make the right decision? [...]
Why FQHCs Should Implement TCM Workflows
Transitional Care Management, or TCM, is a Medicare service for doctors and specialists to monitor and continue care for patients who have been recently discharged. [...]
Improving Outcomes: CCM for Dual-eligible Patients
One of the many great characteristics of Federally Qualified Health Centers (FQHCs) is that they will serve anyone who walks through the door, regardless of [...]
Is Your Care Management on Track for 2020?
With a new year upon us, now is the time to reflect on current services being offered to patients and to create a plan of [...]
How Health Centers Can Dedicate 2020 to Quality
In August 2019, over 1,200 community health centers were awarded more than $107 million in Quality Improvement Award grants from HRSA in recognition for providing [...]
CMS Prioritizes Physician Burnout for 2020
As expectations for higher quality health care have grown in recent years, so too has the burden placed upon physicians. Since the integration of the [...]
What is Principal Care Management (PCM)?
When CMS announced their new codes for the 2020 year, a new category of care was introduced, principal care management. Just what is principal care [...]
Telehealth vs. Opioid Crisis [INFOGRAPHIC]
The opioid crisis has become a public health emergency. Drug overdose, addiction and misuse related to opioids, including prescription pain relievers, heroin and synthetic opioids, [...]
CMS 2020 PFS Updates: CCM, RPM & More
The Centers for Medicare and Medicaid Services (CMS) announced new policies surrounding the use of telehealth for care management services for Medicare patients and plans [...]
Telemental Health Care for Students
Children across the nation are facing a common struggle of mental and behavioral disorders. Given that 50% of mental disorders begin by age 14, it [...]
2020 CPT Codes Embrace Telehealth & RPM
The American Medical Association (AMA) has released new CPT codes for the coming year, which places an emphasis on the importance of telehealth. With almost [...]
How to Optimize IBHS Funding
In early August, the Health Resources and Services Administration (HRSA) announced the awarding of over $200 million in Integrated Behavioral Health Services (IBHS) grants for [...]
NWRPCA Partners with Certintell [FEATURED]
This article was originally featured July 15, 2019 on NWRPCA.org New CMS G0511 codes have created the need for Community Health Centers (CHCs) to implement [...]
Next Generation’s Community Leaders
The children’s health is essential to the overall well-being of our nation. According to the Children’s Health Fund (CHF), 20.3 million children in the United [...]
Recognizing FQHC Champions
Community Health Centers are key to the infrastructure of a community. Health Centers invest in human capital, generate economic activity and most importantly, provide quality [...]
Advocate for Health Care Access
Community Health Centers (CHCs) essentially operate like small businesses and need to plan for their futures to ensure stable finances. Health centers have recently had [...]
Appreciating Patient-Centered Care
Health Center patients are a unique population that require special care needs. Patients are typically medically underserved and rely on Community Health Centers (CHCs) for [...]
Serving Ag Workers Virtually
For over 40 years, agricultural workers have looked to Community Health Centers (CHCs) to fulfill their primary health care needs. Health Centers serve approximately 2.5-3 [...]
Mobile Help for Homeless
High rates of homelessness across the nation continue to be a social issue that impacts the health care system. Often times, homeless individuals in need [...]
The SDOH Care Gap
Social Determinants of Health (SDOH) are the conditions in which people are born, live, work and interact with their environment that impact their health.¹ These [...]
#NHCW19 Starts August 4, 2019!
National Health Center Week (NHCW) is an annual celebration with the goal of raising awareness for America’s health centers. This year it will [...]
Advocate and Celebrate Community Health Centers
Community Health Centers (CHCs) — including Federally Qualified Health Centers (FQHCs) — provide care regardless of your insurance status or ability to pay. There are [...]
FQHC Behavioral Health Options: BHI & CoCM
Behavioral Health Integration (BHI) is a field within the wider practice of high-quality, coordinated health care. It describes any situation in which behavioral health [...]
Solving Complex Health Needs with CCM + RPM
CCM Overview — Chronic Care Management is a U.S. Centers for Medicare & Medicaid Services (CMS) program for individuals with multiple chronic diseases. CCM focuses [...]
New App, Same Mission
Exciting new updates are coming to the web and mobile Certintell™ telehealth applications soon. These updates align with our mission of empowering safety-net providers to [...]
The Evolution of a Telehealth Brand
How we started We are humbled to have the ability to deliver care management services to millions of community health center patients through the power [...]
Covering ALL Telehealth Modalities
Telehealth is defined by The Center for Connected Health of the Public Health Institute Who is The Center for Connected Health Policy (CCHP)? [...]
Target the Quadruple Aim
Local communities have grown to expect more from their physicians and practices. Patients want to improve their overall health; create a strong relationship with their [...]
Certintell Inc. Partners with Telligen [Press]
Health coaches utilizing telehealth solutions will play a significant role in Chronic Care Management (CCM) services in an effort to improve patient outcomes and reduce [...]
Bringing Health Care to Schools
School-Based Health Centers (SBHCs) eliminate barriers in health care by partnering with school districts to ensure that all children have access to high-quality care in [...]
Care Management with CCM & BHI
Chronic Care Management (CCM) Overview Chronic conditions affect 117 million people with 1 in 4 Americans having 2 or more chronic conditions. Safety-net providers [...]
Telehealth vs. VCS (G0071)
To begin, both telehealth and virtual communication services (VCS) use technology for communication, but according to the Centers for Medicare & Medicaid Services (CMS), [...]
Time Is Running Out
With telehealth and remote patient monitoring (RPM) as a priority, Health Resources and Services Administration (HRSA) is supporting Health Center Controlled Networks (HCCN) to [...]
Meeting People Where They Are Through Telehealth
In one sense, the term, “Meeting people where they are,” is about giving others what they need when they need it. For us at [...]
Telehealth Transforms SUD-MH Treatment
The Centers for Medicare and Medicaid Services is recommending telehealth and telemedicine to health care providers looking to leverage Medicaid funding treatment for sustance-use disorder [...]