We Optimize Care

Meet the telehealth platform that goes beyond telephonic calls with patients to help you improve engagement and understanding of a patient’s wellbeing. Through HIPAA-compliant video and messaging, Certintell empowers community health centers to start or scale care management services. Streamline value-based care with remote health coaches to support current workflows for Medicare and Medicaid populations — improving outcomes, quality & revenue!

Powered by Certintell Telehealth:

Chronic Care Management

Behavioral Health Integration

Remote Patient Monitoring

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We Optimize Care

Meet the telehealth platform that goes beyond telephonic calls with patients to help you improve engagement and understanding of a patient’s wellbeing. Through HIPAA-compliant video and messaging, Certintell empowers community health centers to start or scale care management services. Streamline value-based care with remote care coaches to support current workflows for Medicare and Medicaid populations — improving outcomes, quality & revenue!

Our Solutions

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You Can Go Above and Beyond

Meet the CCHP Telehealth Modalities*

Live Video
Mobile Health [mHealth]
Remote Patient Monitoring [RPM]
Store-and-Forward

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Target the Quadruple Aim

Improve patient experience
Reduce the per capita costs of health care
Improve the health of populations overall
Improve provider satisfaction

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*Center for Connected Health Policy defines telehealth as covering all 4 of these modalities.

It’s Easy To Get Started

With our solutions, you do not have to worry about hiring additional FTEs or buying bulkly equipment. Our telehealth platform can be accessed from a web browser, mobile phone or tablet. Better yet, we have out-of-the-box solutions for many care management services and supporting solutions, including BHI, CCM, RPM and more.

Save time by not having to hire FTEs
Streamline Billing and Claims
Easily Stay Compliant

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Improving Outcomes: CCM for Dual-eligible Patients
One of the many great characteristics of Federally Qualified Health Centers (FQHCs) is that they will serve anyone who walks through the door, regardless of their insurance status or ability to pay. Included in their scope of patients are dual-eligible beneficiaries (duals), or those who qualify for both Medicare and Medicaid. This group is often made up of lower-income seniors or disabled patients younger than [...]
Is Your Care Management on Track for 2020?
With a new year upon us, now is the time to reflect on current services being offered to patients and to create a plan of action to scale services for at-risk patients. Care Management services should be a major focus for Community Health Centers to define enrollment milestones, improve outcomes and ensure quality measurements are met. Don’t have the staff time for enrolling patients for [...]
How Health Centers Can Dedicate 2020 to Quality
In August 2019, over 1,200 community health centers were awarded more than $107 million in Quality Improvement Award grants from HRSA in recognition for providing exceptional care. The funds were provided based on meeting requirements in six areas including improving quality of care, access enhancement, value enhancement, health disparities reduction, the advancement of health information technology and patient-centered medical home care. Community health centers can [...]
CMS Prioritizes Physician Burnout for 2020
As expectations for higher quality health care have grown in recent years, so too has the burden placed upon physicians. Since the integration of the Triple Aim into health care, the emphasis on patient care has grown to meet the aims of enhancing patient experience, improving population health, and reducing costs. However, this has come at the expense of physicians, who report burnout and dissatisfaction.¹ [...]
What is Principal Care Management (PCM)?
When CMS announced their new codes for the 2020 year, a new category of care was introduced, principal care management. Just what is principal care management? Principal care management was created for the treatment of those with only one chronic condition. Previously there were only codes in place for those being treated for two or more chronic diseases (see Chronic Care Management). Millions throughout [...]
Telehealth vs. Opioid Crisis [INFOGRAPHIC]
The opioid crisis has become a public health emergency. Drug overdose, addiction and misuse related to opioids, including prescription pain relievers, heroin and synthetic opioids, continues to increase.¹ Opioid overdoses alone have quadrupled since 1999.² In order to combat this health issue, all forms of health care service and professionals must come together. Telehealth is an innovative remote technological solution that will aid in opioid [...]
CMS 2020 PFS Updates: CCM, RPM & More
The Centers for Medicare and Medicaid Services (CMS) announced new policies surrounding the use of telehealth for care management services for Medicare patients and plans to expand the use of this innovative technology to benefit patients. Starting in 2020, Medicare patients will have increased access to health care services delivered via telehealth. New Proposed Physician Fee Schedule Codes: 2 New Chronic Care Management (CCM) [...]
Telemental Health Care for Students
Children across the nation are facing a common struggle of mental and behavioral disorders. Given that 50% of mental disorders begin by age 14, it is paramount that students receive the care they need and are diagnosed early on in life.¹ With many children living with undiagnosed mental health disorders, left untreated, students struggle academically and socially. This is something that needs to be addressed for [...]
2020 CPT Codes Embrace Telehealth & RPM
The American Medical Association (AMA) has released new CPT codes for the coming year, which places an emphasis on the importance of telehealth. With almost 250 new codes added this year, there is numerous focus on the trend towards remote patient monitoring (RPM). For example, codes 99473 and 99474 were created to record self-reported blood pressure monitoring, to ease the process of classifying advances in [...]