VIDEO REMOTE INTERPRETING JOINS PATIENTS WITH MEDICALLY-QUALIFIED INTERPRETERS
Powered by uCare Connect, patients can choose from 25 video remote interpreting (VRI) languages and more than 200 voice languages at the touch of a button. More languages can be added. Flexible and scalable technology make the VRI devices accessible and convenient for everyone on the care continuum.
FEATURES & BENEFITS
The interface is intuitive and includes numerous features:
- One-touch connection to a medically-qualified interpreter
- Hands-free sound and video adjustment
- Gender- and skills-based routing
- Chat and privacy screen features
- HIPAA-compliant encryption
- 5-star rating system
Reporting + Support
Built-in analytics helps providers interpret usage data to identify operation trends. VRI equipment is continuously monitored and disruptions resolved by technicians available 24 hours a day | 7 days a week | 365 days a year. Upgrades, patches and antivirus software is regularly distributed to maintain optimal system performance. Our intention is to minimize interruptions in patient care.