Video Remote Interpreting

Certintell Clarity

VIDEO REMOTE INTERPRETING JOINS PATIENTS WITH MEDICALLY-QUALIFIED INTERPRETERS

Powered by uCare Connect, patients can choose from 25 video remote interpreting (VRI) languages and more than 200 voice languages at the touch of a button. More languages can be added. Flexible and scalable technology make the VRI devices accessible and convenient for everyone on the care continuum.

FEATURES & BENEFITS

The interface is intuitive and includes numerous features:

  • One-touch connection to a medically-qualified interpreter
  • Hands-free sound and video adjustment
  • Gender- and skills-based routing
  • Chat and privacy screen features
  • HIPAA-compliant encryption
  • 5-star rating system

Reporting + Support

Built-in analytics helps providers interpret usage data to identify operation trends. VRI equipment is continuously monitored and disruptions resolved by technicians available 24 hours a day | 7 days a week | 365 days a year. Upgrades, patches and antivirus software is regularly distributed to maintain optimal system performance. Our intention is to minimize interruptions in patient care.