Integrate interpreting services instantly with Certintell’s medically-trained virtual interpreters.

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About Video Remote Interpreting (VRI)

VRI is a video service that uses devices such as web cameras or smart phones to provide spoken language or sign language interpreting services.

Care Team Involved

  • Physicians (any specialty)
  • Medically-trained interpreters (Powered by Certintell)
  • Up to four individuals can join a video-enabled clinical visit with one of those being a Certintell Medically-Trained Interpreter.

  • Ability to schedule video visits or launch them on-demmand with patients

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Video Remote Interpreting (VRI) Languages
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Voice Languages at the Touch of a Button

Features & Benefits

The interface is intuitive and includes numerous features:
  • One-touch connection to a medically-qualified interpreter
  • Hands-free sound and video adjustment
  • Gender- and skills-based routing
  • Chat and privacy screen features
  • HIPAA-compliant encryption
  • 5-star rating system

Reporting + Support

Built-in analytics helps providers interpret usage data to identify operation trends. VRI equipment is continuously monitored and disruptions resolved by technicians available 24 hours a day | 7 days a week | 365 days a year. Upgrades, patches and antivirus software is regularly distributed to maintain optimal system performance. Our intention is to minimize interruptions in patient care.
0
Video Remote Interpreting (VRI) Languages
0+
Voice Languages at the Touch of a Button

Features & Benefits

The interface is intuitive and includes numerous features:
  • One-touch connection to a medically-qualified interpreter
  • Hands-free sound and video adjustment
  • Gender- and skills-based routing
  • Chat and privacy screen features
  • HIPAA-compliant encryption
  • 5-star rating system

Reporting + Support

Built-in analytics helps providers interpret usage data to identify operation trends. VRI equipment is continuously monitored and disruptions resolved by technicians available 24 hours a day | 7 days a week | 365 days a year. Upgrades, patches and antivirus software is regularly distributed to maintain optimal system performance. Our intention is to minimize interruptions in patient care.

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